Resume

Work Experience

Morningstar, Inc | Chicago, IL | May 2011–Present

Distinguished Designer | January 2025—Present
Senior Principal Designer | January 2024—January 2025

  • Lead the design for integrating AI tools and features to help advisors more easily complete investment research, client and portfolio management, and investment planning activities
  • Lead design for the migration of Morningstar’s legacy advisor software to a new platform focused on ease-of-use
  • Partner closely with the leadership team to influence business strategy
  • Provide mentorship and coaching for designers across the organization

Principal Designer | January 2021—January 2024

  • Designed full experience for Morningstar’s first chatbot, Mo
  • Built a panel of 250 advisors for user research studies
  • Planned and facilitated multiple design thinking workshops

Lead Product Designer | February 2020—January 2021

  • Lead design efforts for data collection and distribution products

Director, UX Design and Design Operations | August 2016—February 2020

  • Lead a team of designers embedded within multiple agile teams focused on building software for financial professionals
  • Lead the creation of a set of design competencies used to define Morningstar’s design career paths as well as help designers understand their own strengths and areas for growth
  • Worked across the design organization to develop and refine a set of design standards and patterns to more quickly deliver design solutions

Design Manager, Product Capabilities | December 2012—August 2016
Design Manager, Mobile Solutions | September 2012—December 2013

  • Lead a team of designers embedded within multiple cross-discipline agile teams focused on building software platforms and individual capabilities for use across all of Morningstar's software products
  • Consulted with other teams throughout Morningstar on building mobile compatible solutions

Senior Interaction Designer/Team Lead | May 2011—September 2012

  • Worked as the design lead on a cross-discipline team that built Morningstar's first iPad application
  • Helped better define the approach Morningstar takes to UX design

Tanagram Partners | Chicago, IL | October 2010—April 2011

Senior User Experience Architect

  • Created a concept for a next-generation, augmented reality heads-up display for firefighters as part of a research grant through the Department of Homeland Security
  • Lead contextual inquiry interviews with firefighters
  • Created data taxonomy, data visualizations, and interaction model, including novel method for one-haded control
  • Oversaw production of a first-person video demonstrating the user interface

Tribune Interactive | Chicago, IL | June 2008—October 2010

User Experience Architect

  • Provided prototypes, wireframes, user/process flows, and other standard UX deliverables for various projects including multiple CMS tools, an e-commerce site, multiple broadcast television sites, and various proof-of-concept projects
  • Mentored less experienced team member, which helped to establish Tribune’s UX practice

Tanagram Partners | Chicago, IL | August 2003—June 2008

Senior Information Architect

  • Designed for a variety of client projects; work included information architecture, wireframing, user/process flows, user research, and heuristic evaluations

Eduction

Illinois Wesleyan University

Bachelor of Arts, English/Creative Writing

Skills & Tools

AI-assisted prototyping, design systems, facilitation, Figma, heuristic evaluation, information architecture, journey mapping, product strategy, prototyping, qualitative research, Qualtrics, usability testing, user interviews, UX design, UX writing, wireframing