Timothy Mills

BCU Mobile

BCU mobile rendered on a Nokia mobile phone.

BCU approached Tanagram to design and build a mobile version of their online banking tools about a year before most banks launched similar projects, understanding that their members would soon be requesting simplified access to their accounts from their mobile phones. I worked closely with a designer and a developer to create a tool that would work well on almost any mobile phone with a web browser, from the simplest flip phone to the most advanced smartphone.

Sitemap & process flow

BCU Mobile sitemap

Working closely with BCU, we determined that members had four main goals when mobile: checking account balances, transferring funds between accounts, finding locations, and contacting BCU.

Wireframes

BCU Mobile sign in and account wireframes

BCU Mobile transfer funds wireframes BCU Mobile branch locations wireframes BCU Mobile help and contact wireframes

From the outset, we designed the system to display well on regular mobile phone screens, understanding that these screens would still look good on larger smartphone screens.

Device testing

BCU Mobile home page rendered on various mobile devices

Throughout the project we conducted rendering tests to make sure our decisions worked well on actual mobile devices.