Timothy Mills / Portfolio / FTD POS Interface Redesign

FTD POS Interface Redesign

FTD connects some 50,000 independent florists worldwide through their Mercury Network used to process wire orders and messages. They also use this network to provide telemarketing and business management applications. After realizing that training and technical support for these software applications was growing out of control, FTD asked us to conduct a series of interviews with florists and then to use the valuable information we learned to create a new interface for their point-of-sale application.

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POS Interface Mock-Up